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INSERT INTO `backupdb_wp_hpnjr06xsn_yoast_indexable` (`object_type`, `title`, `breadcrumb_title`, `permalink`, `blog_id`, `description`, `is_robots_noindex`, `open_graph_title`, `open_graph_image`, `open_graph_image_id`, `open_graph_description`, `open_graph_image_source`, `open_graph_image_meta`, `object_published_at`, `object_last_modified`, `version`, `permalink_hash`, `created_at`, `updated_at`) VALUES ('home-page', '%%sitename%% %%page%% %%sep%% %%sitedesc%%', 'Home', 'https://prome.com.au/', '1', 'Develop. Empower. Achieve.', '0', '%%sitename%%', '', '0', '', NULL, NULL, '2021-10-01 18:09:55', '2023-09-24 17:09:06', '2', '21:0a3a8dff0b8be4afdc6497d2007a61d9', '2024-02-29 14:28:44', '2024-02-29 14:28:44')

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Customer Relationship Management Agreement

If you run a business, you already know how important it is to keep your customers happy. But how do you make sure you`re doing everything you can to keep them satisfied? The answer lies in a customer relationship management agreement.

A customer relationship management (CRM) agreement is essentially a contract between you and your customers that outlines your expectations for one another. It can cover anything from how you`ll communicate with them to how you`ll handle complaints. Having a CRM agreement in place will help you establish guidelines for your interaction with customers and help build trust between you and them.

Here`s what you need to keep in mind when creating a CRM agreement:

1. Set clear expectations

Your CRM agreement should outline exactly what your customers can expect from you, and what you expect from them in return. This can include things like how quickly you`ll respond to inquiries or how you`ll handle refunds.

2. Define communication channels

Make sure your customers know how to reach you and when they can expect to hear back from you. This can include phone numbers, email addresses, and social media accounts. Be clear about which channels are best for certain types of inquiries.

3. Address complaints and disputes

No business is perfect, and there will be times when customers are unhappy with your product or service. Your CRM agreement should outline how you`ll handle complaints and disputes, and how you`ll work to resolve them.

4. Protect your business

Your CRM agreement should also protect your business from liability. This can include language around your rights to terminate the agreement if a customer is abusive or violates your terms of service.

5. Keep it simple

Your CRM agreement doesn`t need to be overly complicated. Keep the language clear and concise so that it`s easy for your customers to understand.

In conclusion, a customer relationship management agreement is a critical component for any business that wants to build strong, long-lasting relationships with its customers. By setting clear expectations, defining communication channels, addressing complaints and disputes, protecting your business, and keeping it simple, you`ll be able to establish guidelines for a successful partnership with your customers.

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